Legal information
Privacy Policy
Last updated: July 2026
iTour Tanzania respects your privacy. This policy explains how we collect, use, and protect personal information when you visit our website, submit an enquiry, or book travel services with us.
1. Information we collect
We may collect information you provide directly, including your name, email address, phone number, travel preferences, party details, and any message you send through our forms. We may also collect technical data such as browser type, device information, and pages visited.
2. How we use your information
We use personal information to:
- Respond to enquiries and prepare travel proposals
- Process bookings and communicate about your trip
- Improve our website and customer service
- Send relevant updates where you have agreed to receive them
- Meet legal, regulatory, and insurance requirements
3. Sharing your information
We may share necessary details with trusted partners involved in delivering your trip, such as lodges, transport providers, guides, and park authorities. We do not sell your personal data.
4. Cookies and analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can manage cookie preferences through your browser settings and any consent tools displayed on the site.
5. Data retention
We retain personal information only for as long as needed to fulfil the purposes described in this policy, including legal, accounting, and operational requirements related to travel bookings.
6. Your rights
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, contact us using the details on our Contact Us page.
7. Security
We take reasonable steps to protect personal information from unauthorised access, loss, or misuse. However, no online transmission can be guaranteed as completely secure.
8. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page with an updated date.
9. Contact
If you have questions about this Privacy Policy or how we handle your data, please contact iTour Tanzania via our Contact Us page.